Skip to content

Training · Change Management

Mastering Change Management: Tools and Techniques for Business Success

Equips business leaders to navigate organizational transformation: the psychology of change, the main change models, and strategies to overcome resistance and manage change fatigue.

$4,760

$6,800

Early-bird rate · CAD, excluding HST

Format
Online · English
Length
3 days, 4 hours a day · 22 lessons
Times
9am – 1pm Atlantic2pm – 6pm Atlantic2am – 7am Atlantic
Credential
Certificate on completion

Sessions

  • August 12–14, 2026
  • September 23–25, 2026
  • October 21–23, 2026
Request a seat

Instructor

Marc Zirka

Certified adult educator, certified by the Nova Scotia Department of Labour, Skills and Immigration.

Objectives

  1. 01Define change management
  2. 02Describe what drives resistance to change in organizations
  3. 03List the three phases of change management
  4. 04Explain at least three change management models
  5. 05Identify strategies for leading a change effort
  6. 06Explain why change efforts fail
  7. 07Apply problem-solving strategies in change management
  8. 08Define change fatigue and list strategies to manage it

Topics

  • Kotter's 8-step model
  • ADKAR
  • Lewin's Unfreeze–Change–Refreeze
  • Designing a change plan
  • Creating a change team
  • Communications plan
  • Creating and celebrating wins
  • Anchoring change in culture
  • Creative problem solving
  • Change fatigue

Who should attend

  • Business owners
  • Team leaders
  • Entrepreneurs
  • Managers
  • Project managers

Course agenda

  1. Day 1

    • What is change management
    • Importance of change management in organizations
    • The impact of change on individuals and organizations
    • Resistance to change
    • Reducing the resistance

  2. Day 2

    • Kurt Lewin's three-stage model
    • Change design choices
    • Kotter's 8-step model
    • SWOT analysis
    • Measuring change effectiveness
    • Preparing for the change
    • Building the change

  3. Day 3

    • Building the team
    • Change agents
    • Communication
    • Active listening
    • Communication planning
    • The 4 dominant communication styles

  4. Day 4

    • Sustaining the change
    • Thinking outside the box
    • Continuous improvement
    • Change fatigue

From past participants

  • “This course was well suited to what we do in our sector. It provided us with the tools to be better leaders and to navigate change within our teams, both small and larger-scale changes.”

    Laurie Reynders · Society for Treatment of Autism — NS

  • “Change is never easy, but I feel I'm in a better place going forward. We need to adapt or fail, in order to compete and succeed.”

    Fiona Grant · Resi-Care (Cape Breton)

Refund policy

  • Full refund if cancelled 2 weeks before the start date, less administrative fees
  • 50% refund if cancelled 1 week before the start date, less administrative fees
  • No refund for cancellations less than 1 week before the start date
  • Refunds are processed within 48 hours
  • All refunds are subject to a non-refundable C$180 administrative fee

Enrol

Request a seat.

No payment is taken here. Strategy Up confirms availability and sends registration and payment details. Questions: +1 902 989 7277.

See all courses