Leadership Skills & Team Management Training

Marc Zirka brings experience managing projects and people on four continents and in six countries, with regional, national and international responsibilities.

1. 01Understand how a team is formed and its dynamics
2. 02Read personalities and manage emotions, tasks and expectations
3. 03Give effective feedback that moves team members toward excellence
4. 04Learn negotiation techniques
5. 05Apply real-life case studies to your current role

• Communication
• Giving and receiving feedback
• Understanding roles
• Pushing beyond your limits
• Team life-cycle

• Business owners
• Entrepreneurs
• Managers
• Project managers

1. Module 1 — The team

   • Characteristics of a team: how it forms and what to expect
   • Being a team manager or team member
   • Team building activity

2. Module 2 — The you in the team

   • Getting out of your comfort zone
   • Constructive, positive feedback. Not everyone is set to lead
   • Team building activity

3. Module 3 — Communication skills

   • Managing up and managing down
   • How you are perceived and how you perceive others
   • Team building activity

4. Module 4 — Self-awareness

   • The psychological roles of team members
   • Selecting your team for working synergy
   • Avoiding and managing conflict

• “Strategy Up did well in preparing foundational models and topics with relatable, usable content for all role levels, from junior to senior managers. We have continued to work with Strategy Up on other initiatives to invest in our staff.”

  Ryan Frith · Maitland Group

• “The training session with Marc was well presented, engaging, interesting and useful.”

  Andreen Brown · Maitland Group

• “Incredibly informative and engaging, with great managerial content.”

  Matt Jenkinson · Maitland Group

• “It was interactive; I was actually pleased it was a small group. It was light and entertaining as well.”

  Shelley Jeffrey · Connect Hearing

• “Facilitator was knowledgeable and always had good examples.”

  Tamara Marshall · CCRCE

• Full refund if cancelled 2 weeks before the start date, less administrative fees
• 50% refund if cancelled 1 week before the start date, less administrative fees
• No refund for cancellations less than 1 week before the start date
• Refunds are processed within 48 hours
• All refunds are subject to a non-refundable C$59 administrative fee